Little known fact that I must admit: during several tough periods of my life, Christina Aguilera has gotten me through. There have been days when I put the CD player in my car on repeat and listened to her song “Soar” a thousand times. The lyrics, “Don’t be scared to fly alone/ find a path that is your own/love will open every door/spread your wings and soar” seemed to soothe and provide motivation and optimism. Other days “Beautiful” blared from my radio: “I am beautiful/no matter what they say/words can’t bring me down.” I listened to the songs so many times that even with the radio off, I could hear the echo of her words.
And the echoing didn’t stop once I arrived in Rwanda. This semester, when designing class exercises, I tried to provide knowledge that I thought our students needed, information to help them succeed. Before class, I always asked myself, “how is this going to help?” I gave them stats about tourism, definitions for hospitality, and we role-played customer service scenarios. However, something was missing. I sat and thought about our students: too shy to go to the fancy hotel, no smiling or eye contact when shaking hands, tears when talking about their pasts. What they really needed was a little Christina Aguilera. Without adding self-confidence and positive images of themselves, technical skills and knowledge wouldn’t get them very far.




